[Legal Tips] If you unfortunately encounter a traffic accident, what should you do first?

If you encounter a traffic accident in Hong Kong, you should remain calm and protect yourself and others. In detail Processing steps:


1. Ensure safety

  • Stop : Stop the vehicle immediately in a safe location and turn on the double yellow warning lights.
  • Check for injuries : Check yourself, your passengers, and other people involved in the accident for any injuries.
  • Avoid moving the injured : Do not move the injured unless there is an immediate danger (such as fire).

2. Call the police and seek help

  • Serious accident (injury/death/serious property damage/traffic obstruction): call 999 immediately to report the accident.
  • Minor accident (no one is injured): Both parties can handle the matter on their own after recording the information in a safe environment, but if there is a dispute, it is recommended to call the police.

3. Protect evidence at the scene

  • Do not move the vehicle : Do not move the vehicle involved unless it affects traffic safety.
  • Take photos and record : Use your mobile phone to take pictures of the accident scene, vehicle damage, license plates, road conditions, traffic signs, etc.
  • Record information : Write down the time and location of the accident, information about the vehicle involved (license plate, model), contact information of the other driver, and insurance information.

4. Exchange of information

  • Exchange information : Exchange name, contact number, license plate number, insurance company name and policy number with the other driver.

5. Find witnesses

  • Collect witness information : If there are any witnesses, ask them to leave contact information in case they are needed to testify in the future.

6. Notify the insurance company

  • Notify as soon as possible : Notify your insurance company within 24 hours, providing details and evidence of the accident.

7. Cooperate with the police investigation

  • Providing information : If the police arrive at the scene, you must actively cooperate with the investigation and provide the required information.
  • Request for police report number : Write down the police report number and the responsible police officer’s information.

8. Follow up medical treatment and repair

  • Medical examination : If you feel unwell, you should seek medical attention immediately and keep the medical certificate.
  • Repairing the vehicle : If repairs are required, the insurance company’s consent must be obtained first.

Special Notes:

  • Never try to settle privately with the other party and leave the scene without calling the police, as this will make it difficult to hold someone accountable if there is a dispute later.
  • Do not obstruct traffic or endanger the safety of other road users.
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