[Lecture] Viral Marketing Case Study | Edited by Ma Wensheng

🔥 Viral Marketing Case Study

1️⃣ What is viral marketing?

Viral marketing is a marketing technique that relies on user-generated sharing to spread content. Like a virus, it spreads quickly and widely, often generating significant exposure at a low cost.

Core elements:

  • Simple and easy to share 👉 The content should not be too complicated, the faster it is understood, the easier it is to go viral
  • Emotional trigger 👉 To make the audience laugh, shout, be shocked, angry, etc.
  • Sense of participation 👉 The audience doesn’t just watch, they want to join in and play together
  • Platform-friendly 👉 Must comply with the dissemination mechanisms of IG, FB, TikTok, and YouTube

2️⃣ Global classic viral marketing case 🌍

Case 1: ALS Ice Bucket Challenge 🪣❄️

  • How to do it : Participants pour ice water on themselves, nominate their friends to continue playing, and donate money to support ALS research.
  • Reasons for success :
    • Simple to execute (all you need is water and a cell phone)
    • Challenging + fun
    • Celebrity participation (Bill Gates, Mark Zuckerberg both play)
    • With public welfare, people are more willing to participate
  • Results : More than 17 million people worldwide participated, over $100 million was raised, and the visibility of ALS research was significantly increased.

Case study 2: Dove Real Beauty Campaign 💄

  • How it worked : Dove launched a series of commercials featuring everyday women, breaking with the traditional definition of "model beauty" and emphasizing that "true beauty is natural."
  • Reasons for success :
    • Hitting the issue of women's self-confidence and triggering emotional resonance
    • The content is controversial and easily reported by the media
    • Inspire viewers to share spontaneously and feel that it is "worth sharing with friends"
  • Results : The video garnered hundreds of millions of views, and the brand's image was upgraded, transforming it from a soap seller to a "beauty advocate."

Case 3: Old Spice "The Man Your Man Could Smell Like"🧴

  • How it works : Old Spice created a hilarious ad featuring a muscular man delivering straight dialogue in a hilarious style.
  • Reasons for success :
    • Humorous, exaggerated, and highly entertaining
    • It has triggered a lot of imitation and secondary creation
    • The advertisement itself is a material that can be recreated
  • Results : The video garnered over 10 million views on YouTube in a short period of time, significantly boosted brand sales, and revitalized an old brand.

3️⃣ Hong Kong/Asia related cases🏙️

Case 1: Hong Kong MTR "Don't lean on the door" Meme 🚇

  • Method : It was originally a safety reminder played by MTR, but due to the unique accent and tone, it was remixed by netizens.
  • Reasons for success :
    • Local elements resonate instantly with Hong Kong people
    • Simple and easy to modify, easy to do secondary creation
    • Lighthearted and funny, in line with Internet culture
  • Results : Although not an official campaign, it proved that "local elements + netizen participation" are the key to Hong Kong's virality.

Case 2: McDonald’s Happy Meal Toy Crossover 🍟

  • How it works : Mak Kee collaborates with various IPs (e.g. Pokémon, Hello Kitty), which attracts a large number of people who buy the products and then share the unboxing photos online crazily.
  • Reasons for success :
    • Collective Memories + Limited Time Offers
    • Netizens spontaneously share their spoils
    • High local discussion, creating topics
  • Results : Toys were sold at high prices many times, making the campaign naturally viral.

4️⃣ Key to Successful Viral Marketing🗝️

  1. Simple and easy to play : The faster you understand, the easier it is to share, such as Ice Bucket.
  2. Strong emotions : The audience should feel "funny enough to share" or "touching enough to share".
  3. Low participation threshold : No high cost, everyone can afford to play.
  4. Celebrity support : Once celebrities and KOLs participate, the spread of information will explode immediately.
  5. Localized elements : Hong Kong audiences particularly like relatable content, such as tea restaurants, bus stops, and Hong Kong English.

5️⃣ Editor’s Summary✍️

Viral marketing is not just about creating a "funny video", but about creating a cultural symbol that is easy to share and imitate .

  • Like Ice Bucket, it combines "challenge + charity";
  • Dove is "emotional resonance + controversy";
  • Old Spice is "entertainment + potential for secondary creation".

For Hong Kong startups, viral marketing doesn't necessarily require a huge investment. Instead, it's about leveraging local elements to create a sense of engagement. For example, hashtag campaigns, limited-edition products, and parody videos all have the potential to go viral. 🔥

📊 Comparison of viral marketing success factors

Elements of Success definition The solution is effective Global Cases🌍 Hong Kong/Asia Cases🏙️
Simple and easy to play 🎮 Participation should be simple enough for everyone to afford Low threshold → fast spread ALS Ice Bucket Challenge: Pour water and win MTR "Don't Lean on the Car Door" Meme, everyone can remix
Emotional triggers 😆😭😡 Evoke strong emotions: laughter, shouting, shock, anger Emotions fuel sharing Dove Real Beauty: A Touching and Controversial Story Creative posters from the anti-extradition movement sparked resonance and discussion
Sense of participation 🙌 The audience not only watches, but also joins in More participation → greater spread TikTok Dance Challenge McDonald's limited edition Crossover toys, everyone is crazy about unboxing
Celebrity support 🌟 Celebrities/KOLs participate and encourage the public to follow suit Increase credibility + exposure Bill Gates plays Ice Bucket Hong Kong singer/YouTuber joins the challenge
Localization elements 🏮 Add cultural symbols and authentic elements Easier to resonate Old Spice: American Humor Tea Restaurant/Hong Kong English Comedy Short Films
Secondary innovation potential ✂️ Easy to be adapted, parodied, and recreated Double the spread rate Old Spice ads with lots of spoof Local netizens remix "advertising songs/brainwashing songs"

👉 Editor's Tip:

  • If a startup wants to go viral , it should focus on "simple and easy to play + local elements", such as designing a Hong Kong-style hashtag challenge.
  • To achieve long-tail effects : It is recommended to add "secondary creation potential". This way, even if the official does not promote it again, netizens will help you keep the popularity.
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