[Lecture] Viral Marketing Case Study | Edited by Ma Wensheng
🔥 Viral Marketing Case Study
1️⃣ What is viral marketing?
Viral marketing is a marketing technique that relies on user-generated sharing to spread content. Like a virus, it spreads quickly and widely, often generating significant exposure at a low cost.
Core elements:
- Simple and easy to share 👉 The content should not be too complicated, the faster it is understood, the easier it is to go viral
- Emotional trigger 👉 To make the audience laugh, shout, be shocked, angry, etc.
- Sense of participation 👉 The audience doesn’t just watch, they want to join in and play together
- Platform-friendly 👉 Must comply with the dissemination mechanisms of IG, FB, TikTok, and YouTube
2️⃣ Global classic viral marketing case 🌍
Case 1: ALS Ice Bucket Challenge 🪣❄️
- How to do it : Participants pour ice water on themselves, nominate their friends to continue playing, and donate money to support ALS research.
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Reasons for success :
- Simple to execute (all you need is water and a cell phone)
- Challenging + fun
- Celebrity participation (Bill Gates, Mark Zuckerberg both play)
- With public welfare, people are more willing to participate
- Results : More than 17 million people worldwide participated, over $100 million was raised, and the visibility of ALS research was significantly increased.
Case study 2: Dove Real Beauty Campaign 💄
- How it worked : Dove launched a series of commercials featuring everyday women, breaking with the traditional definition of "model beauty" and emphasizing that "true beauty is natural."
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Reasons for success :
- Hitting the issue of women's self-confidence and triggering emotional resonance
- The content is controversial and easily reported by the media
- Inspire viewers to share spontaneously and feel that it is "worth sharing with friends"
- Results : The video garnered hundreds of millions of views, and the brand's image was upgraded, transforming it from a soap seller to a "beauty advocate."
Case 3: Old Spice "The Man Your Man Could Smell Like"🧴
- How it works : Old Spice created a hilarious ad featuring a muscular man delivering straight dialogue in a hilarious style.
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Reasons for success :
- Humorous, exaggerated, and highly entertaining
- It has triggered a lot of imitation and secondary creation
- The advertisement itself is a material that can be recreated
- Results : The video garnered over 10 million views on YouTube in a short period of time, significantly boosted brand sales, and revitalized an old brand.
3️⃣ Hong Kong/Asia related cases🏙️
Case 1: Hong Kong MTR "Don't lean on the door" Meme 🚇
- Method : It was originally a safety reminder played by MTR, but due to the unique accent and tone, it was remixed by netizens.
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Reasons for success :
- Local elements resonate instantly with Hong Kong people
- Simple and easy to modify, easy to do secondary creation
- Lighthearted and funny, in line with Internet culture
- Results : Although not an official campaign, it proved that "local elements + netizen participation" are the key to Hong Kong's virality.
Case 2: McDonald’s Happy Meal Toy Crossover 🍟
- How it works : Mak Kee collaborates with various IPs (e.g. Pokémon, Hello Kitty), which attracts a large number of people who buy the products and then share the unboxing photos online crazily.
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Reasons for success :
- Collective Memories + Limited Time Offers
- Netizens spontaneously share their spoils
- High local discussion, creating topics
- Results : Toys were sold at high prices many times, making the campaign naturally viral.
4️⃣ Key to Successful Viral Marketing🗝️
- Simple and easy to play : The faster you understand, the easier it is to share, such as Ice Bucket.
- Strong emotions : The audience should feel "funny enough to share" or "touching enough to share".
- Low participation threshold : No high cost, everyone can afford to play.
- Celebrity support : Once celebrities and KOLs participate, the spread of information will explode immediately.
- Localized elements : Hong Kong audiences particularly like relatable content, such as tea restaurants, bus stops, and Hong Kong English.
5️⃣ Editor’s Summary✍️
Viral marketing is not just about creating a "funny video", but about creating a cultural symbol that is easy to share and imitate .
- Like Ice Bucket, it combines "challenge + charity";
- Dove is "emotional resonance + controversy";
- Old Spice is "entertainment + potential for secondary creation".
For Hong Kong startups, viral marketing doesn't necessarily require a huge investment. Instead, it's about leveraging local elements to create a sense of engagement. For example, hashtag campaigns, limited-edition products, and parody videos all have the potential to go viral. 🔥
📊 Comparison of viral marketing success factors
Elements of Success | definition | The solution is effective | Global Cases🌍 | Hong Kong/Asia Cases🏙️ |
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Simple and easy to play 🎮 | Participation should be simple enough for everyone to afford | Low threshold → fast spread | ALS Ice Bucket Challenge: Pour water and win | MTR "Don't Lean on the Car Door" Meme, everyone can remix |
Emotional triggers 😆😭😡 | Evoke strong emotions: laughter, shouting, shock, anger | Emotions fuel sharing | Dove Real Beauty: A Touching and Controversial Story | Creative posters from the anti-extradition movement sparked resonance and discussion |
Sense of participation 🙌 | The audience not only watches, but also joins in | More participation → greater spread | TikTok Dance Challenge | McDonald's limited edition Crossover toys, everyone is crazy about unboxing |
Celebrity support 🌟 | Celebrities/KOLs participate and encourage the public to follow suit | Increase credibility + exposure | Bill Gates plays Ice Bucket | Hong Kong singer/YouTuber joins the challenge |
Localization elements 🏮 | Add cultural symbols and authentic elements | Easier to resonate | Old Spice: American Humor | Tea Restaurant/Hong Kong English Comedy Short Films |
Secondary innovation potential ✂️ | Easy to be adapted, parodied, and recreated | Double the spread rate | Old Spice ads with lots of spoof | Local netizens remix "advertising songs/brainwashing songs" |
👉 Editor's Tip:
- If a startup wants to go viral , it should focus on "simple and easy to play + local elements", such as designing a Hong Kong-style hashtag challenge.
- To achieve long-tail effects : It is recommended to add "secondary creation potential". This way, even if the official does not promote it again, netizens will help you keep the popularity.